TOTM Quality History
- Since its inception, our hospital has adopted the concept of modern healthcare as its fundamental principle. Patient-focused, internal and external customer satisfaction-oriented certifications, providing overall quality management and standardization of processes, are considered the cornerstones of the institution's policies. In this context, he started working on the Quality Management System in our hospital in 2007 and at the end of 2009 received the certificate of TSE EN ISO 9001:2008 Quality Management System.
- In January 2012, the certification study carried out by TSE resulted in the certification of TS 18001 Occupational Health and Safety Management System and TS EN ISO 14001 Environmental Management System, in September 2013 the certification of TS EN ISO 22000 Food Safety Management System and in March 2014 the certification of TS ISO 10002 Customer Satisfaction Management System.
- Our hospital also holds an internationally valid IQNet certificate.
- Our hospital has the distinction of being the only public university hospital with five certifications in this area.