Turgut Ozal Medical Center

Patient Rights and Responsibilities

Social Services Unit

A clear English version of the information provided by Turgut Ozal Medical Center.

The right to benefit from health services within the framework of justice and patient rights.
The right to receive information about how to benefit from the institution's services.
The right to request that priority be determined according to medical criteria (for example, emergency cases, forensic cases and persons with disabilities).
The right to request diagnosis and treatment in accordance with modern medical knowledge and technology.
The right to consent to every intervention to be performed on the patient's body.
The right to receive information about one's health condition.
The right to request respect for privacy.
Except where legally required, the right to refuse or discontinue treatment, with responsibility for any adverse consequences resting with the patient.
The right to expect and request safety while receiving services.
Within available means, the right to fulfill religious obligations and benefit from religious services.
The right to be treated with respect for human dignity and to receive health services in a setting appropriate to personal values.
The right to receive visitors in accordance with applicable procedures and principles.
Subject to available facilities and approval by the responsible physician, the right to have a companion who assists the patient during treatment.
If patient rights are violated, the right to apply and submit a complaint within the framework of applicable legislation.

Individuals should do their best to protect their health and follow recommendations for a healthy life.
Where appropriate, individuals may donate blood or organs.
Patients must report changes in their health, social security and personal information without delay.
Patients must provide complete and accurate information about previous illnesses, inpatient treatment, current medicines and all other relevant health information.
Patients must comply with the rules and practices of the health institution to which they apply.
Patients must follow the referral pathway defined by social security institutions.
Patients are expected to cooperate with health professionals during treatment, care and rehabilitation.
Patients receiving an appointment-based service must attend on the scheduled date and time and notify the relevant unit of any changes.
Patients must respect the rights of hospital staff, other patients and visitors.
Patients should listen carefully to advice about treatment and medicines and ask about anything they do not understand.
If a patient is unable to follow treatment recommendations, the patient must inform the health professional.
Patients must indicate whether they have correctly understood the treatment and post-discharge care plan.
Patients are responsible for consequences arising from refusing treatment or not following recommendations.